Refund and Return Policy
Last Updated: 29/10/2024
Thank you for shopping with us at prohub.tech. We strive to provide quality products and services. If you are not completely satisfied with your purchase, please review our refund and return policy below.
1. Returns
- You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.
- To initiate a return, please contact our customer service team at prohub.technology@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
2. Refunds
- Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
- The refund will be issued to the original payment method used at the time of purchase.
3. Exclusions
- Certain items are non-returnable, including:
- Digital products or services that have been used or activated.
- Customized or personalized items.
- Any items marked as final sale.
4. Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide instructions for returning the item and will cover all shipping costs for the return.
6. Contact Us
If you have any questions or concerns regarding our refund and return policy, please reach out to us at:
- Email: prohub.technology@gmail.com
- Phone: +94 740534838
Thank you for choosing prohub.tech. We appreciate your business!